![]() Customer must pay for return shipping to HORI USA for any warranty support to be considered. All returns must be shipped pre-paid via a traceable shipping method with a tracking number (UPS, FedEx, DHL, USPS, etc.). Once we approve your warranty support request, we will provide you with a Warranty Application form that you will need to fill out. To obtain warranty service, you must first contact us using the widget above, with your original receipt or other proof of purchase. ![]() ![]() Under this warranty, if a defect should occur, HORI, at its option, will repair or replace the product at no charge (Shipping charges may apply). HORI Product Limited Warranty HORI warrants to the original purchaser that the product purchased new in its original packaging shall be free of any defects in material and workmanship for a period of 90 days* from the original date of purchase (* See "Exception of Warranty Support for Gaming Part" for additional info).
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